Privacy Policy

Last updated: to be set before public launch.

Information we collect

When you submit a form on this website we collect the information you provide: your name and contact details, property details, requested booking dates and times, estimated pricing from the calculator, cleaning and product preferences, commercial inquiry details, and the content of your message. If website analytics are enabled we may also collect basic technical information such as browser type and pages visited.

How we use it

We use this information to respond to your inquiry, prepare estimates and invoices, schedule and deliver services, and communicate with you about your booking. We do not sell personal information, and we do not add customers to marketing lists automatically.

Sensitive information

Customers should not submit passwords, door codes, alarm codes, financial information, identification documents, medical records, or other sensitive information through public website forms. If such information is submitted, we may delete it.

Service providers

Form submissions are processed by a third-party form provider and delivered to our business email. Our website is served by a third-party hosting provider, and email is handled by a third-party email provider. Invoices may in future be issued through a third-party invoicing provider. These providers process data on our behalf under their own security practices.

Retention and security

We retain inquiry and service records for as long as reasonably necessary for business, legal, and accounting purposes. We take reasonable measures to protect information, but no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your choices

You may request access to, correction of, or deletion of your personal information, or withdraw any communication consent, by contacting us through the contact page. We will respond within a reasonable period.

Changes

We may update this policy from time to time. The current version is always posted on this page. This page is provided for general information and is not legal advice.